Your products will always perform
You need a product that meets with your strict quality guidelines and performs to the high standards you expect from medical devices. If you’re ever dissatisfied with a product it will be replaced without delay, or if you prefer, you’ll receive a full refund.
Always here to help you
When you contact us you can expect a quick response. If you don’t get a response by the next working day in a professional and friendly manner, let us know, we’ll get onto the matter immediately and you’ll receive a personal apology.
Perfect paperwork every time
You want to get on with your business and you don’t want to waste time chasing errors on orders or invoices. If you ever find a mistake please call us, and we promise to correct it by the next working day. If not we will discount the item by 10%.
Delivery when you want it
When you place an order, you need to know when you can expect it. If you are in the UK, your order will be packed and ready to go within 2 days. If you are an export customer, your order will be packed and ready to go within 5 days. If this can’t be accomplished we’ll let you know immediately and will give you a £20 voucher for your next order.
You want to know that when your order arrives it’ll be in perfect condition. If you ever receive a broken or damaged product we will replace it free of charge and refund you half the cost of the original product.